Shipping & Delivery
Last updated: 1 April 2024
Introduction
Welcome to White Magic. We appreciate your trust in our services. This Shipping and Delivery Policy outlines how we handle the shipment and delivery of products or services purchased on our website. By using our services, you agree to the terms outlined in this policy. If you have any questions, please feel free to contact us.Shipping Options
- Digital Services: Our psychic services (such as tarot readings, astrology consultations, and energy healing) are delivered digitally. No physical shipping is involved for these services.
- Physical Products: If you purchase physical products (such as crystals, candles, or other metaphysical items) from our online store, we offer the following shipping options:
- Standard Shipping: Orders are shipped within 5 business days after payment confirmation.
- Express Shipping: Expedited delivery available at an additional cost.
Shipping Costs
- Shipping costs vary based on the selected shipping method, order weight, and destination. The exact shipping cost will be displayed during checkout.
Estimated Delivery Times
- Domestic Orders: Standard shipping typically takes 5 days. Express shipping delivers within 3 days.
- International Orders: Delivery times vary by country. Please allow 15 days for international shipments.
Missing or Damaged Packages
- If your package is missing or damaged during transit, please notify us within 2 days of receiving the order. We will investigate and take appropriate action.
Restrictions and Exclusions
- We do not ship to P.O. boxes or APO/FPO addresses.
- Customs duties, taxes, or import fees for international orders are the responsibility of the recipient.
Where to Find Our Shipping Policy
- Our shipping policy is prominently displayed on our website during the checkout process. You can also find it in the footer menu under “Shipping and Delivery.”